Alok Gupta
Metaknowledge & Cognitive Challenges for Humans in Working with AI
Oscar Wilde said “Civilization requires slaves. Human slavery is wrong, insecure and demoralizing. On mechanical slavery, on the slavery of the machine, the future of the world depends.” However, our work indicates that a time might come when humans become slaves of (or at least some will work under) AI supervision. Humans are, in general, bad at discerning whether they know something or not (this phenomenon of not being able to know one's knowledge boundary is called metaknowledge). It is one of the biggest factors that humans working with AI may not reach their full potential. It also makes humans dependent on the AI a lot more, because the AI can delegate very well! . Humans are bad at assessing whether a difficult task is difficult or not beyond a certain level of difficulty. So even if they try with the best of intentions, their efforts are doomed and rarely successful.
Interested in more? Download the Open Access paper from: https://pubsonline.informs.org/doi/epdf/10.1287/isre.2021.1079